Privacy Policy — Stiletta Paris

Data controller

Stiletta Paris SAS, whose registered office is located in Paris, is the data controller for the processing of your personal data in connection with the use of the website www.stiletta-paris.com.

Contact: contact@stiletta-paris.com

Data collected

Browsing data

When you visit our website, we automatically collect certain technical information:

IP address (anonymised)
Browser type and version
Operating system
Pages visited, visit duration, referral pages
Date and time of connection

Order data

When you place an order, we collect the information necessary for its processing:

First and last name
Shipping and billing address
E-mail address
Phone number
Payment information (processed by our secure provider — we do not retain your banking data)

Newsletter data

If you subscribe to our newsletter, we collect only your e-mail address.

Contact data

If you contact us via the form, we collect your name, e-mail and the content of your message.

Purposes and legal bases for processing

Order processing — legal basis: performance of contract
Customer service management — legal basis: legitimate interest
Newsletter sending — legal basis: consent (revocable at any time)
Audience analysis (statistics) — legal basis: consent via cookie
Legal and accounting obligations — legal basis: legal obligation

Cookies

Our website uses cookies. A cookie is a small text file placed on your device when you visit the site.

Strictly necessary cookies

These cookies are essential for the site to function (shopping cart, session). They do not require your consent.

Analytical cookies

With your consent, we use Google Analytics to measure website audience. This data is anonymised and cannot personally identify you.

Cookie management

You can accept or refuse non-essential cookies via the banner shown on your first visit. You can also configure your browser to block all cookies.

Retention periods

Order data: 10 years (accounting obligations)
Contact data: 3 years after last contact
Newsletter data: until unsubscription
Analytical cookies: maximum 13 months
Browsing data: maximum 13 months

Data recipients

Your data is intended for the internal services of Stiletta Paris. It may be transmitted to third-party providers as part of our services:

Payment providers (Stripe, PayPal) — secure transaction processing
Carriers — delivery of your orders
Messaging provider — sending newsletters and confirmations
Google Analytics — audience measurement (anonymised data)

No data is sold or transferred to third parties for commercial purposes.

Transfers outside the EU

Some of our providers (notably Google) are located outside the European Union. These transfers are governed by the European Commission's standard contractual clauses and appropriate safeguards in accordance with the GDPR.

Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

Right of access — obtain a copy of your personal data
Right of rectification — correct inaccurate or incomplete data
Right to erasure — request deletion of your data
Right to restriction — limit the processing of your data
Right to portability — receive your data in a structured format
Right to object — object to the processing of your data
Right to withdraw consent at any time (newsletter, cookies)

To exercise these rights, contact us at: contact@stiletta-paris.com

You also have the right to lodge a complaint with the CNIL: www.cnil.fr

Security

Stiletta Paris implements appropriate technical and organisational measures to protect your data against any unauthorised access, alteration, disclosure or destruction. The site uses HTTPS (SSL/TLS) to secure exchanges.

Updates

This privacy policy may be updated at any time. The date of last update is indicated below. We invite you to consult it regularly.

Last updated: January 2025